Privacy Policy

LaRosa Management LLC

1. Introduction
LaRosa Management LLC ("LaRosa Management," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you visit our website at larosamanagementgroup.com, interact with our chat widget, submit any form, or engage with any of our services. By using our website or services, you agree to the practices described in this Privacy Policy.

2. Information We Collect

Information You Provide Directly:

Full name and business name

Email address

Phone number (mobile and/or business)

Business address and service area

Business details including services, hours, pricing, and FAQs

Payment information (processed securely through Stripe — we do not store full card details)

Communications, inquiries, and messages submitted through our website or chat widget

Any other information you voluntarily provide during onboarding or service setup

Information Collected Automatically:

IP address and device type

Browser type and version

Pages visited and time spent on our website

Referring website or source

General geographic location based on IP address

Cookies and similar tracking technologies

Information From Third Parties:

Data received through integrated platforms including GoHighLevel, Twilio, Stripe, Google, and other technology providers used to deliver our services

3. How We Use Your Information
We use the information we collect for the following purposes:

To respond to inquiries and provide requested services

To configure and deliver AI communication systems, CRM automation, and related services

To send SMS, email, and other communications you have opted into

To process payments and manage billing

To send appointment reminders, confirmations, and follow-up messages

To deliver weekly performance reports and system notifications

To improve our website, services, and customer experience

To comply with legal obligations and enforce our Terms of Service

To detect, investigate, and prevent fraudulent or unauthorized activity

To communicate important updates, policy changes, or service announcements

4. SMS & Text Message Communications
If you opt in to SMS communications through our website chat widget, contact form, or any other opt-in method, your mobile phone number will be used to send text messages from LaRosa Management LLC. These messages may include customer care communications, appointment reminders, follow-up messages, and promotional content you have consented to receive.

We do not sell, rent, or share your phone number with third parties for their marketing purposes

Message frequency varies based on your interactions and selected services

Message and data rates may apply

You may opt out at any time by replying STOP to any message

Reply HELP for assistance or contact us directly

Opting out of SMS does not affect your ability to use our services

5. Email Communications
By providing your email address, you may receive emails related to your inquiry, service updates, onboarding information, weekly reports, and promotional communications. You may opt out of marketing emails at any time by clicking the unsubscribe link in any email or contacting us directly. Transactional and service-related emails may still be sent regardless of marketing opt-out.

6. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand user behavior. You may control cookie settings through your browser. Disabling cookies may affect certain website functionality. We do not sell data collected through cookies to third parties.

7. How We Share Your Information
LaRosa Management does not sell your personal information. We may share your information only in the following circumstances:

Service Providers: Third-party platforms and vendors used to deliver our services including GoHighLevel (CRM), Twilio (phone and SMS), Stripe (payments), OpenAI (AI services), and Google (analytics and integrations). These providers are bound by their own privacy policies and data processing terms.

Legal Compliance: When required by law, court order, subpoena, or government authority

Business Protection: To protect the rights, property, or safety of LaRosa Management LLC, our clients, or others

Business Transfers: In connection with a merger, acquisition, or sale of all or part of our business assets, your information may be transferred as part of that transaction

8. Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it in accordance with our internal data retention policies.

9. Data Security
LaRosa Management implements commercially reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. These measures include encrypted data transmission, access controls, and secure third-party payment processing. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

10. Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will take steps to delete it.

11. Third-Party Websites & Links
Our website may contain links to third-party websites. LaRosa Management is not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you

Correction: Request correction of inaccurate or incomplete information

Deletion: Request deletion of your personal information, subject to certain legal exceptions

Opt-Out: Opt out of SMS communications, marketing emails, or data processing for marketing purposes

Portability: Request transfer of your data in a commonly used format

To exercise any of these rights, contact us at [email protected]. We will respond within a reasonable timeframe.

13. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) including the right to know what personal information is collected, the right to delete personal information, and the right to opt out of the sale of personal information. LaRosa Management does not sell personal information. To submit a CCPA request, contact us at [email protected].

14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page with an updated effective date. Continued use of our website or services after any changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically.

15. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

LaRosa Management LLC
Website: larosamanagementgroup.com
Email: [email protected]
Phone: +1 (631) 835-3745
Support Hours: Monday – Sunday, 10:00 AM – 5:00 PM EST

Effective Date: July 2026 | Last Updated: July 2026